INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What makes Korean skincare unique?

Korean skincare focuses on a holistic, multi-step approach using gentle yet effective products. It emphasizes hydration, natural ingredients, and prevention over correction, ensuring long-term results and radiant skin.

What is snail mucin, and how does it benefit the skin?

Snail mucin is a natural secretion packed with proteins, glycolic acids, and hyaluronic acid. It helps repair damaged skin, boost collagen production, and lock in hydration, making it a cornerstone of Ecru's skincare products.

Do I need to follow a 10-step Korean skincare routine?

Not necessarily! While the 10-step routine is popular, it's flexible. Ecru offers versatile products that simplify your skincare routine while delivering effective results, focusing on cleansing, hydrating, and protecting your skin.

Can Korean skincare work for all skin types?

Yes, Korean skincare is designed for versatility. Ecru's products, including the Snail Mucin Skincare Set, are suitable for all skin types, including sensitive and acne-prone skin.

How can I incorporate Ecru products into my routine?

Start with our Snail Mucin Gel Cleanser to purify your skin, follow with the Snail Mucin Serum for hydration and repair, and finish with the Snail Mucin Cream to lock in moisture. Use the Snail Mucin Eye Cream to target the delicate under-eye area.

Are Ecru products cruelty-free?

Yes! Ecru Cosmetics is committed to cruelty-free practices, ensuring that no animals are harmed during the development or testing of our products.

How often should I use Ecru’s Snail Mucin Eye Cream?

For the best results, apply the Snail Mucin Eye Cream twice daily—once in the morning and once at night—after cleansing and before moisturizing.

Can I use Korean skincare if I have sensitive skin?

Absolutely! Korean skincare, including Ecru's range, is known for its gentle formulations. Ingredients like Centella Asiatica in our products help soothe and calm sensitive skin.

How long does it take to see results with Ecru products?

Results vary depending on your skin type and concerns, but many customers notice improvements in hydration and radiance within 2–4 weeks of consistent use.

Where can I purchase Ecru products in Lebanon?

You can shop Ecru Cosmetics online on our website, or visit our partnered stores across Lebanon. We also offer free delivery for orders over $60!

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